SHIPPING & DELIVERY

FAQs

Shipping timelines indicated below, are approximate. This does not include weekends, holidays or any unforeseeable delays with the courier (weather, volume, traffic, etc). 

The shipping fee is charged based on the discounted merchandise subtotal and is non-refundable. 

For more information: support@pascaldesign.com

Countries/Regions Type of Shipping Shipping Timeline Price Free on Orders Over
United States Standard 8-15 days $10 $100
Express 6-9 days $25 $1,000
Australia Standard 10-15 days $10 $100
Express 7-12 days $25 $500
Canada Standard 8-15 days $10 $100
Express 6-9 days $25 $500
New Zealand Standard 8-15 days $10 $100
Express 10-12 days $25 $500
United Kingdom Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Sweden Standard 10-15 days $10 $100
Express 8-12 days $25 $500
France Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Germany Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Malaysia Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Singapore Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Hong Kong SAR Standard 4-6 days $10 $100
Express 2-4 days $25 $500
Italy Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Netherlands Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Åland Islands Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Albania Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Andorra Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Armenia Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Austria Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Belgium Standard 10-15 days $10 $100
Express 8-12 days $10 $100
Bosnia & Herzegovina Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Bulgaria Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Croatia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Cyprus Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Czechia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Denmark Standard 10-15 days $10 $100
Express 6-10 days $25 $500
Estonia Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Faroe Islands Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Finland Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Georgia Standard 12-18 days $10 $100
Express 8-12 days $25 $500
Gibraltar Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Greece Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Greenland Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Guadeloupe Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Guernsey Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Vatican City Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Hungary Standard 10-15 days $10 $100
Express 8-12 days $25 $500
Iceland Standard 12-18 days $10 $100
Express 8-12 days $10 $100
Ireland Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Isle of Man Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Jersey Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Latvia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Liechtenstein Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Lithuania Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Luxembourg Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Malta Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Mayotte Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Moldova Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Monaco Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Montenegro Standard 10-15 days $25 $500
Express 8-12 days $10 $100
North Macedonia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Norway Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Poland Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Portugal Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Réunion Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Romania Standard 10-15 days $25 $500
Express 8-12 days $10 $100
San Marino Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Serbia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Slovakia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Slovenia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Spain Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Svalbard & Jan Mayen Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Switzerland Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Nigeria Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Indonesia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Maldives Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Philippines Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Thailand Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Vietnam Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Russia Standard 10-15 days $25 $500
Express 8-12 days $10 $100
Belarus Standard 8-15 days $10 $100
Express / / /
Paraguay Standard 8-15 days $10 $100
Express / / /
Peru Standard 8-15 days $10 $100
Express / / /
Qatar Standard 9-13 days $10 $100
Express / / /
Saudi Arabia Standard 8-11 days $10 $100
Express / / /
South Sudan Standard 8-15 days $10 $100
Express / / /
Uruguay Standard 8-15 days $10 $100
Express / / /
Tanzania Standard 8-15 days $10 $100
Express / / /
Oman Standard 7-10 days $10 $100
Express / / /
Bahrain Standard 9-13 days $10 $100
Express / / /
Japan Standard 8-12 days $10 $100
Express 6-10 days $10 $100
Kuwait Standard / / /
Express 9-13 days $10 $100
United Arab Emirates Standard / / /
Express 10-15 days $10 $100
Brazil Standard / / /
Express 8-12 days $10 $100
Mexico Standard / / /
Express 8-12 days $10 $100
Türkiye Standard / / /
Express 8-12 days $10 $100
South Korea Standard 8-15 days $10 $150
Express / / /
India Standard 10-15 days $10 $150
Express / / /
Taiwan Standard / / /
Express 3-5 days $20 $500
  • In Stock: Items housed in our facilities typically ship within 2 business days from the purchase date. Engraved pieces, which require personalization, generally ship within 3 business days.
  • Made To Order: Crafted specially for you, these items require 15-30 days for processing after ordering.
  • Personalized Order: These items are custom-made to your specifications and typically require 30-45 business days for processing after your order is placed.
  • Preorder: Items available for purchase but not yet in stock will be queued for shipment upon availability. Which usually takes 30-50 days. 

*Note: IGI diamond certificate requires an additional 5–8 days for processing before shipping. Express Shipping does not expedite the order preparation process.

All international shipments are delivered with duty and tax unpaid. This means customers are responsible for covering any customs duties, taxes, or other fees required by their local customs policies.

  • PASCAL cannot provide specific information about your country's tax rates, as these can vary widely.
  • Many countries do not charge import duties on private items below a certain value. However, jewelry is a commonly taxed item, so we strongly recommend checking your local customs regulations to avoid any surprises.
  • All customs duties, taxes, and other fees must be paid by the customer to clear the package for delivery.

We understand that waiting for your order can be frustrating. While we always strive to meet our delivery estimates, unforeseen delays can sometimes occur. For the most up-to-date information regarding your order's status, please feel free to reach out to our customer service team via live chat or email (support@pascaldesign.com). They will be happy to provide you with a detailed update.

Tracking your PASCAL order is simple. Once your package has been sent out from our warehouse, we will send you an order dispatch email containing your tracking details. You can use this information to follow your shipment's journey. Alternatively, you can track your order directly on our website by clicking here.

To ensure secure delivery of your order, we do not allow shipments to P.O. boxes, APO/FPO/DPO addresses, or freight forwarding locations. However, you may use a P.O. box for your billing address.

If you need to change your shipping address after placing an order, please contact our customer service team (support@pascaldesign.com) as soon as possible. They will assist you with making the necessary adjustments, provided your order has not yet been dispatched.