FAQ

In Stock

It's in our facilities and ready for a new home! In stock items typically ship within 3-4 business days from the purchase date. In stock engraved and monogrammed take some time to get personalized, and typically ship within 8 business days from the purchase date.

Shipping Later

We don’t have it on hand yet but it’s coming soon! Not to worry, you can still purchase it, and your order will be added in the queue to be shipped as soon as they are available! The estimated ship date is indicated on the product page and at check-out for your reference. You'll see it above the "Add to Bag" button. Kindly note that you will be charged at the time the order is placed.

Made to Order

Once your order has been placed, we need to craft the piece since it’s being made specially for you, and can take a bit more time to be processed. Be sure to note the estimated shipping date on the product page so you can plan accordingly.

Orders are ready for shipment in 12-18 days from the date of order placement. Please click here to check the shipping time of your country.

There may be duties and taxes incurred on your shipment that you will be responsible for. Please note that PASCAL does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

PASCAL's products can be shipped to most countries and regions in the world. You can see the options we offer when you fill in the address when you check out.

In order to ensure the safety of the goods, we strongly require you to sign and receive the package yourself.

Your Order

If you have a PASCAL account, simply log in and select “My Orders” in the drop-down menu under your name. There, you can find the order number! If you haven't created an account, no worries! You can create one anytime with the same e-mail address used to place the order.

Also note that with every order, we send an order confirmation e-mail, which is sent to the same e-mail used to make the purchase. Be sure to check all inboxes as it can make its way to junk/spam folder.

As each of PASCAL's pieces is specially crafted for you, we are unable to cancel the order. However, in the event of an emergency or an unexpected issue, please feel free to reach out to our service team for assistance.

Feel free to reach out to us within an hour of placing your order and we will try our best to accommodate the change before the order is processed.

Kindly note that as our team works hard to get your order dispatched as quickly as possible, we are unable to guarantee the change.

After the order is shipped, PASCAL cannot actively change the shipping address. You can contact the carrier to submit your request, but PASCAL cannot guarantee that the carrier will meet your requirements and change the shipping address.

First, log into your PASCAL account at any time and select "My Orders" to review your order status. Once your order is packed and ready to ship, you’ll receive a tracking number via e-mail so you can keep an eye on its activity while it makes its way to you.

Don't have an account? No worries! You can still create an account now using the same e-mail address used to place the order and it will appear under "My Orders."

Tracking numbers are automatically sent as soon as your order is packed! Once the courier picks up the package and scans it into the system, the tracking number can be used to see the information about your order. This may take a couple hours and if the order was packed on the weekend, it will be updated next available business day.

PASCAL provides a 60-day return or exchange policy and a two-year warranty for our products.

You must first request an authorization number for your package. To obtain an authorization number, contact us by e-mail at order@pascaldesign.com.

Ship your package via UPS or DHL only and insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package.

PASCAL are not responsible for any loss or damage that occurs during shipping.

Please find more information about returns and exchange through Refund Policy. For further inquiries or concerns, please contact us by email at order@pascaldesign.com.

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Fine jewelry should be the last thing you put on before you leave the house and the first thing you take off when you get home.

It is "fine" and delicate, and should be treated as such. For rings, gently remove them from the sides, and never from the top stone.

We suggest removing jewelry before swimming, as chemicals used to treat pools may damage jewelry and cooler temperatures can cause your finger size to reduce, and may cause rings to come off the finger.

It is also best to remove your jewelry before showering, as soaps, shampoos, etc. can get caught in earrings, necklaces, bracelets and rings.

If you prefer to keep your jewelry on, it is important to stay on top of routine maintenance.

When you remove your jewelry for bed, swimming, showering, and any other activity that may affect the integrity of your piece, please store each piece individually to avoid tangling and scratching.

Please keep in mind, gold is durable but malleable, and scratches are expected with time and wear.

For light cleaning, we recommend using mild dish soap and warm water, or a branded jewelry wipe.

For deeper cleaning, we recommend using an ultrasonic cleaner, which is ideal for removing tiny particles that get trapped in hard to reach areas.

First off, our apologies! Please send your order number and a photo of the defective or incorrect piece to order@pascaldesign.com.
Our customer support team will be happy to help resolve this for you

We don't recommend having our products worked on by outside jewelers.

PASCAL accept credit card, debit card, PayPal and Klarna as payment methods.

Your payment method is charged at the time the order is placed, including for those items that are shipping later and/or made-to-order. This will ensure that your order is placed in the queue to be fulfilled and shipped as soon as possible.

Please note that once the order has been placed, we are unable to change the method of payment and/or currency.

• Credit card or debit card
  
  If you have a PASCAL account, your default billing information will appear at checkout. Otherwise, you can manually enter the payment details at the time you place the order. Kindly note that depending on the restrictions on your card, the transaction may be declined by the bank.
  
  PASCAL reserves the right to detect and check the validity of the card used and may decline transactions depending on the result of these checks.

• PayPal
  
  Simply click the PayPal option during checkout where you will be asked to log into your PayPal account. Once the order is completed, you will be redirected to the PASCAL site.

• Klarna
  Please see Pay With Klarna for more information.

Simply enter the discount code by using the have a discount code? button found in cart. A limit of one discount may be applied to each order. If a second discount code is applied, our system will automatically select the better deal and the other discount will not be applied. Discount codes cannot be used in conjunction with free shipping discount codes, referral credit, referral codes or any other type of discount. PASCAL has the right to hold and or cancel orders that use more than one discount code.

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PASCAL is a California-based colored diamond brand inspired by the groundbreaking 17th-century scientist and philosopher, Blaise Pascal, whose studies on pressure unlocked the secrets of diamond formation.

Our mission is 'Crafting Diamonds for the Shiniest Moments.' We believe that life is a cascade of brilliant moments, from monumental triumphs to quiet joys. Just as diamonds are forged under immense pressure to reveal their strength and beauty, so too are our most significant experiences. PASCAL exists to celebrate these indelible moments.

Melding the timeless charm of classic design with the vivid allure of colored, lab-grown diamonds, our creations are more than mere jewelry; they are milestones, heirlooms, and symbols of a life lived beautifully.

PASCAL is proudly based in California, where our culture-driven designs and 80-90s aesthetic take shape, pushing the boundaries of conventional luxury.

PASCAL designs are born from a universe of inspiration. We draw from the dynamic rhythm of sports, the textured fabric of daily life, the melody of music, and the geometry of architecture. Classic elements from all walks of life and the world's "Greatest Moments" spark our creativity. Our core mission, "Crafting diamonds for the shiniest moment," drives us to transform these inspirations into wearable art. We aim to create pieces that accompany and celebrate the personal, shining milestones in every wearer's life. Our foundational aesthetic pays homage to the retro style of the early 20th century—capturing its elegance and structured sensibility while reinterpreting it for a contemporary audience.

PASCAL redefines luxury by celebrating individuality through a unique blend of scientific inspiration, artistic vision, and ethical craftsmanship. Unlike traditional brands, we champion vibrant, lab-grown colored diamonds set in designs that are both minimalist and geometric.

Our purpose is to immortalize life's most brilliant moments, transforming them into wearable art that reflects both personal history and a forward-thinking, sustainable ethos. We bridge the gap between heritage philosophy and modern, eco-conscious luxury.

Yes. At PASCAL, sustainability is not an afterthought; it is our foundation. We lead the industry by redefining ethical standards from the heart of our sourcing to the final, polished creation.

We craft our exquisite diamonds to echo nature's brilliance without its toll, championing a future where profound luxury and uncompromising responsibility coexist. Every innovation is guided by a reverence for life and our shared planet, as we illuminate a path toward a revolutionary and responsible fashion system.

Yes, PASCAL embraces the future of luxury. Almost all our products feature exquisite lab-grown diamonds or lab-grown gemstones, allowing for unparalleled brilliance and color while upholding our commitment to sustainability.

To cater to diverse minimalist tastes, a small, curated selection of our basic models is crafted without gemstones, focusing purely on geometric form and metalwork.

The geometric and minimalist aesthetic of PASCAL finds its roots in the retro style of the early 20th century. This era was defined by a pursuit of clarity, structured forms, and balanced elegance. We distill inspiration from modern sources like architecture and music through this timeless lens, creating clean lines and intentional designs. This approach is philosophical: it focuses on essential beauty, ensures the diamonds remain the central focus, and creates pieces that complement the wearer with enduring sophistication.

PASCAL believes true luxury lies in wearable art. Every piece is crafted to be as functional as it is beautiful. For PASCAL timepieces, this means housing reliable, precise movements within artfully designed cases and protecting dials with scratch-resistant sapphire crystal glass. For PASCAL jewelry, it involves engineering secure settings that maximize the fire of each lab-grown diamond while ensuring the contours are comfortable for all-day wear. 

We meticulously balance aesthetic impact with ergonomic design, ensuring that art serves life and functionality is elevated by form.

PASCAL watches are consideredfine timepieces. While they embody high-fashion aesthetics, they are built with the rigorous standards of traditional watchmaking. We utilize premium materials such as surgical-grade stainless steel, sapphire crystal, and precise movements, ensuring they are not just accessories, but durable instruments of time designed to last.

PASCAL resonates with a diverse group of individuals who share a mindset of "conscious elegance":

1. Sustainable Luxury Advocates: Those who appreciate ethically sourced materials without compromising on style.
2. Fashion-Conscious & Versatile Wearers: Individuals looking for pieces that transition seamlessly from day to night.
3. Milestone Celebrators: People looking to mark meaningful triumphs or quiet joys.
4. Modern Individualists: Men and women who seek modern, gender-neutral, or slightly edgy elegance in their accessories.

Yes. PASCAL thrives on creative synergy, partnering with artists and icons who share our vision. We recently launched the exclusive PASCAL x Fanatics collaboration, a tribute to the victorious spirit of the Dodgers' championship wins.

We have also partnered with rising female rap star Dess Dior, creating a unique jewelry capsule inspired by her personal journey and artistic vision. These collaborations allow us to merge our world of refined luxury with other realms of culture and art.

Watches: High-precision quartz movement, 316L stainless steel case, genuine leather or stainless steel bands, lab-grown diamonds, and scratch-resistant sapphire crystal.

Jewelry: Crafted in 18k Gold Vermeil, 14k Solid Gold, or Titanium, featuring lab-grown diamonds and lab-grown gemstones.

Yes, we guarantee the authenticity and quality of our stones. All our major diamonds areIGI Certified Lab-Grown Diamonds, ensuring they meet strict international standards for cut, color, clarity, and carat weight.

Lab-grown diamonds are created in a controlled environment using advanced technology, replicating the natural diamond formation process. Mined diamonds, on the other hand, are extracted from the earth through mining.

Benefits of lab-grown diamonds:

Eco-friendly: They have a smaller environmental impact compared to mining.

Ethical: No concerns about conflict diamonds or unethical labor practices.

Cost-effective: Typically more affordable than mined diamonds while offering the same quality and brilliance.

PASCAL uses both types to cater to diverse preferences while maintaining quality and sustainability.

18K Gold Vermeil: With its substantial layer of 18K solid gold on sterling silver, 18K Gold Vermeil is not the typical gold plating.Vermeil consists of a substantial layer of18K solid goldbonded to a base of high-qualitySterling Silver.It ensures exceptional durability and provides the same appearance, touch, and quality as pure gold at a fraction of the cost.

PASCAL pieces are crafted for everyday elegance and resilience. The lab-grown diamonds we use rank 10 on the Mohs hardness scale, making them exceptionally resistant to scratches—among the hardest materials on earth. The precious metals will naturally develop a soft patina over time with regular wear, which many consider part of the item's unique character. For significant maintenance or polishing to refresh your piece, our customer service team can provide tailored care solutions.

Yes, PASCAL watches offer water resistance up to 30 meters (3 ATM). This means they are well-suited for everyday encounters with water, such as handwashing, getting caught in the rain, or incidental splashes. However, they are not designed for swimming, showering, sauna use, or any other water-related activities. Exposure to soap, hot water, steam, or significant water pressure can compromise the water-resistance seals.

We officially guarantee that all PASCAL pieces are nickel-free. This commitment to hypoallergenic materials ensures our jewelry is safe and comfortable for long-term wear, even for those with sensitive skin.

PASCAL watches are powered by reliable, high-precisionQuartz movements, ensuring accurate timekeeping with minimal maintenance required.

Yes. Our pieces are crafted with materials known for their skin-friendly qualities, including 18K gold vermeil, 14K gold, 18K gold, titanium. These metals are naturally hypoallergenic and nickel-free, making them safe for sensitive skin. 

Every piece is crafted under a standardized quality-control process. Our artisans follow the same production guidelines for metal purity, stone setting, and finishing. Each item is inspected multiple times—during manufacturing and before packaging—to ensure it meets our brand’s craftsmanship standards.

Best for Men: Paradoxe, Octagonal, Navigator, Timeless Classic, and Möbius collections.

Best for Women: Oval, Paradoxe, Mirage, and Timeless Classic collections.

Yes, Paradoxe / Timeless Classic are unisex

Also have couple watch sets

Absolutely. Here are a few ways to style them together:

Match Metals: Coordinate the metal tone of your watch case (e.g., Gold Vermeil) with your rings or bracelets for a cohesive look.

Match by Shape: Pair our geometric watches (like the Octagonal) with angular jewelry pieces.

Wrist Balance: If wearing a bold watch like the Paradoxe, opt for finer, minimalist bracelets to avoid overcrowding the wrist.

Occasion-Based: Choose diamond-accented jewelry to elevate a dress watch for evening wear.

We offer different gift idea for different occasions, watches always a good idea for anniversary. A diamond ring is also a great anniversary gift. 

Click on this questionnaire to generate our list of recommendations suitable for different people and occasions: PASCAL Gift Quiz.

Yes, we releaselimited-edition productsand seasonal drops from time to time. These exclusive pieces are available only while supplies last, making them unique additions to any collection.

Octagonal: Bold yet elegant (27mm x 29mm). Perfect for formal occasions or those who love structured design.

Paradoxe: Artsy and bold (30mm x 44mm). Ideal for casual moments and making a statement.

Oval: A delicate, feminine silhouette (24mm x 30mm). A classic and vintage style suitable for formal, casual, evening, and special events.

PASCALRing Watches collectionis a signature innovation, standing out for its fusion of geometric design and micro-mechanical timekeeping craftsmanship. Each piece features a distinct geometric silhouette integrated with a fully functional miniature watch face. It is delicate, refined, and artfully engineered—offering a unique conversation starter that lets you wear time as jewelry.

PASCAL offers couple watches and ring sets. 

Click on this questionnaire to generate our list of recommendations suitable for different people and occasions: PASCAL Gift Quiz

Match Metals: Stick to one metal tone (all gold or all silver) for a clean, sophisticated look.

Consider Wrist Balance: Wear your watch on one wrist and stack bracelets on the other, or pair a slim watch with a delicate tennis bracelet on the same arm.

Occasion-Based Pairing: Let the event dictate the sparkle—more diamonds for evening galas, cleaner lines for the office.

Coordinate with Necklines: Match the geometry of your pendant (Oval vs. Octagonal) to the neckline of your outfit.

Watches: Paradoxe Collection, Timeless Classic Diamond Watch Collection, Oval Diamond Watch Collection.

Jewelry: The Sports Collection, Lucky Clover Collection, Parthènope Collection.

We integrate sustainability into each step of our design and production process. This includes:

Lab-Grown Focus: Using lab-grown diamonds and gemstones to offer brilliance with a significantly reduced environmental impact.

Material Longevity: Choosing durable materials like gold, titanium, and stainless steel to minimize waste and promote a "buy less, buy better" philosophy.

Ethical Sourcing: Prioritizing responsible sourcing and ethical craftsmanship across all collections.
Our goal is to create timeless pieces that embody luxury while minimizing our environmental footprint.

PASCAL is committed to responsible and transparent sourcing:

• Lab-Grown Diamonds: Our diamonds are created in laboratories using advanced technological processes, primarily HPHT (High-Pressure High-Temperature) and CVD (Chemical Vapor Deposition). The choice of method depends on the desired characteristics; for instance, CVD is often employed for fancy-colored diamonds. This origin ensures a conflict-free, ethically sound, and traceable supply chain.
• Precious Metals & Environmental Responsibility: We incorporate recycled precious metals into a portion of our collections. Furthermore, we adhere to environmentally conscious standards throughout our production process. This dual approach minimizes our ecological footprint, ensuring that the creation of our beautiful pieces aligns with a commitment to a more sustainable future.

Yes. We work closely with manufacturing partners who follow recognized ethical, social, and environmental guidelines. All partners undergo regular evaluations to ensure they maintain responsible labor practices, safe working environments, and sustainable production methods.

Lab-grown diamonds use significantly less land, water, and energy compared to traditional mining. They require no large-scale excavation and generate far fewer carbon emissions. This makes them a more sustainable option with the same brilliance and chemical structure as mined diamonds.

Yes. We use packaging made from recyclable or sustainably sourced materials whenever possible. Our boxes, pouches, and printed materials are designed to reduce waste while still providing a premium unboxing experience.

Online: You can purchase directly through our official Brand Website, or via our trusted partners including Nordstrom, Amazon, and TikTok Shop.

Offline: We are excited to announce that in January 2026, PASCAL’s first-ever flagship store will open its doors at 8500 Melrose Ave, West Hollywood, Los Angeles, CA 90069, USA. We look forward to welcoming you to discover our curated collections in person.

Yes, PASCAL offers gift packaging and personalization services:

Gift Wrapping: Classic gift wrap, gift cards, and hot stamps are available to make your gift extra special.

Personalization:

Watches: Engraving services and interchangeable straps are available.

Jewelry: Engraving and chain matching services are available for select items.

All our products are 100% authentic and come with certificates of authenticity where applicable. Each piece is carefully inspected and hallmarked according to industry standards. For added assurance, you can verify through our official website or by contacting our customer care team.

Our warranty provides peace of mind for your purchase, ensuring that we've got your back for 2 years from the date of purchase. If any damage occurs to the material or workmanship of your jewelry, just reach out to us and we'll work together to find a resolution. We're committed to producing responsibly sourced, handcrafted pieces that are made to last, and we're confident in the quality of our products.

Please note that our warranty does not cover lost items, normal wear and tear such as scratches or bent rings, improper use or storage of the product, and any modifications made by a third party outside of Pascal.

Yes! We offer a professional engraving service for select jewelry pieces, allowing you to personalize your item with names, dates, or special messages.

Watches and select jewelry pieces can also be resized by our expert craftsmen to ensure a precise and comfortable fit.

If any damage occurs to the material or workmanship of your jewelry or watch, just reach out to us and we'll work together to find a resolution.