We want you to love your purchase, but if it’s not quite right, no worries. We offer a 60-day window for returns or exchanges on items that are unused and in their original, resalable condition.
If you received the wrong item or your product is damaged or defective, we will cover the return shipping cost.
Refunds are processed within 7 business days after we receive and inspect your return in its original condition. Refunds will be returned to your original payment method and may take an additional 2–5 business days to appear, depending on your bank.
Because they're made just for you, customized or engraved items can’t be returned, exchanged, or refunded.
Indulge in personalized advice and exclusive guidance during your private virtual session.
Uncover the secrets of fine jewelry in an interactive, relaxed atmosphere guided by PASCAL knowledgeable consultants.
Embark on a virtual journey curated to match your distinct tastes and preferences, ensuring a truly bespoke experience.
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