ENVIO & ENTREGA

FAQs

Shipping timelines indicated below, are approximate. This does not include weekends, holidays or any unforeseeable delays with the courier (weather, volume, traffic, etc). 

The shipping fee is charged based on the discounted merchandise subtotal and is non-refundable. 

For more information: support@pascaldesign.com

Países/Regiões Tipo de Envio Prazo de Envio Preço Grátis em Encomendas Acima de
Estados Unidos Standard 8-15 dias $10 $100
Expresso 6-9 dias $25 $1,000
Austrália Standard 10-15 dias $10 $100
Expresso 7-12 dias $25 $500
Canadá Standard 8-15 dias $10 $100
Expresso 6-9 dias $25 $500
Nova Zelândia Standard 8-15 dias $10 $100
Expresso 10-12 dias $25 $500
Reino Unido Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Suécia Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
França Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Alemanha Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Malásia Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Singapura Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Hong Kong SAR Standard 4-6 dias $10 $100
Expresso 2-4 dias $25 $500
Itália Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Países Baixos Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Ilhas Åland Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Albânia Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Andorra Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Arménia Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Áustria Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Bélgica Standard 10-15 dias $10 $100
Expresso 8-12 dias $10 $100
Bósnia & Herzegovina Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Bulgária Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Croácia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Chipre Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Chéquia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Dinamarca Standard 10-15 dias $10 $100
Expresso 6-10 dias $25 $500
Estónia Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Ilhas Faroé Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Finlândia Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Geórgia Standard 12-18 dias $10 $100
Expresso 8-12 dias $25 $500
Gibraltar Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Grécia Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Groenlândia Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Guadalupe Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Guernsey Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Cidade do Vaticano Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Hungria Standard 10-15 dias $10 $100
Expresso 8-12 dias $25 $500
Islândia Standard 12-18 dias $10 $100
Expresso 8-12 dias $10 $100
Irlanda Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Ilha de Man Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Jersey Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Letónia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Liechtenstein Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Lituânia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Luxemburgo Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Malta Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Mayotte Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Moldávia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Mónaco Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Montenegro Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Macedónia do Norte Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Noruega Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Polónia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Portugal Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Reunião Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Roménia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
São Marinho Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Sérvia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Eslováquia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Eslovénia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Espanha Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Svalbard & Jan Mayen Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Suíça Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Nigéria Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Indonésia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Maldivas Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Filipinas Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Tailândia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Vietname Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Rússia Standard 10-15 dias $25 $500
Expresso 8-12 dias $10 $100
Bielorrússia Standard 8-15 dias $10 $100
Expresso / / /
Paraguai Standard 8-15 dias $10 $100
Expresso / / /
Peru Standard 8-15 dias $10 $100
Expresso / / /
Catar Standard 9-13 dias $10 $100
Expresso / / /
Arábia Saudita Standard 8-11 dias $10 $100
Expresso / / /
Sudão do Sul Standard 8-15 dias $10 $100
Expresso / / /
Uruguai Standard 8-15 dias $10 $100
Expresso / / /
Tanzânia Standard 8-15 dias $10 $100
Expresso / / /
Omã Standard 7-10 dias $10 $100
Expresso / / /
Barém Standard 9-13 dias $10 $100
Expresso / / /
Japão Standard 8-12 dias $10 $100
Expresso 6-10 dias $10 $100
Kuwait Standard / / /
Expresso 9-13 dias $10 $100
Emirados Árabes Unidos Standard / / /
Expresso 10-15 dias $10 $100
Brasil Standard / / /
Expresso 8-12 dias $10 $100
México Standard / / /
Expresso 8-12 dias $10 $100
Turquia Standard / / /
Expresso 8-12 dias $10 $100
Coreia do Sul Standard 8-15 dias $10 $150
Expresso / / /
Índia Standard 10-15 dias $10 $150
Expresso / / /
Taiwan Standard / / /
Expresso 3-5 dias $20 $500
  • In Stock: Items housed in our facilities typically ship within 2 business days from the purchase date. Engraved pieces, which require personalization, generally ship within 3 business days.
  • Made To Order: Crafted specially for you, these items require 15-30 days for processing after ordering.
  • Personalized Order: These items are custom-made to your specifications and typically require 30-45 business days for processing after your order is placed.
  • Preorder: Items available for purchase but not yet in stock will be queued for shipment upon availability. Which usually takes 30-50 days. 

*Note: IGI diamond certificate requires an additional 5–8 days for processing before shipping. Express Shipping does not expedite the order preparation process.

All international shipments are delivered with duty and tax unpaid. This means customers are responsible for covering any customs duties, taxes, or other fees required by their local customs policies.

  • PASCAL cannot provide specific information about your country's tax rates, as these can vary widely.
  • Many countries do not charge import duties on private items below a certain value. However, jewelry is a commonly taxed item, so we strongly recommend checking your local customs regulations to avoid any surprises.
  • All customs duties, taxes, and other fees must be paid by the customer to clear the package for delivery.

We understand that waiting for your order can be frustrating. While we always strive to meet our delivery estimates, unforeseen delays can sometimes occur. For the most up-to-date information regarding your order's status, please feel free to reach out to our customer service team via live chat or email (support@pascaldesign.com). They will be happy to provide you with a detailed update.

Tracking your PASCAL order is simple. Once your package has been sent out from our warehouse, we will send you an order dispatch email containing your tracking details. You can use this information to follow your shipment's journey. Alternatively, you can track your order directly on our website by clicking here.

To ensure secure delivery of your order, we do not allow shipments to P.O. boxes, APO/FPO/DPO addresses, or freight forwarding locations. However, you may use a P.O. box for your billing address.

If you need to change your shipping address after placing an order, please contact our customer service team (support@pascaldesign.com) as soon as possible. They will assist you with making the necessary adjustments, provided your order has not yet been dispatched.