Free shipping on orders over $150
Order Processing
PASCAL advocates eco-friendly “made-to-order” inventory that reduces production waste. Orders are ready for shipment in 12-18 days from the date of order placement. Please note that engraving, custom products will take additional 3-5 business days.
Order Shipping
PASCAL shipped to 20 countries and regions:
Australia, Bahrain, Brazil, Canada, France, Germany, Hong Kong SAR of China, India, Kuwait, Malaysia, Mexico, New Zealand, Qatar, Saudi Arabia, Singapore, Sweden, Taiwan, United Arab Emirates, United Kingdom, United States
We provide free standard shipping with order more than $100 Depend on the locations, shipping time may take approximately 10-15 business days.
Express Shipping may incur customs duties. Kindly settle the tax payment. For inquiries, contact order@pascaldesign.com.
Updated June 8th:
| COUNTRY | TYPE OF SHIPPING | SHIPPING TIMELINE | NOTES |
| United States | Standard | 7-19 days* | *Special regions, such as Alaska, Hawaii, and military bases, among others, are susceptible to unpredictable circumstances. |
| Express | 5-8 days* | *Likewise, remote locations as identified by DHL, will be ineligible for DHL Express shipments. | |
| Canada | Standard |
9-15days |
|
| Express |
5-8 days |
||
| UK | Standard |
7-10 days |
|
| Express |
7-9 days* |
*Customers are responsible for the payment of taxes independently. | |
| France | Standard | 9-14 days | |
| Express | / | ||
| Germany | Standard | 9-14 days | |
| Express | / | ||
| Italy | Standard | 9-14 days | |
| Express | / | ||
| Saudi Arabia | Standard |
6-12 days |
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| Express |
/ |
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| UAE | Standard |
6-12 days |
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| Express |
/ |
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| Australia | Standard |
6-12 days |
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| Express |
/ |
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| New Zealand | Standard |
6-12 days |
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| Express |
/ |
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| India | Standard |
/ |
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| Express |
/ |
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| Japan | Standard |
/ |
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| Express |
6 days |
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| South America | Standard |
/ |
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| Express |
/ |
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| Belgium | Standard |
9-15 days |
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| Express |
/ |
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| Switzerland | Standard |
9-15 days |
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| Express |
/ |
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Custom Duties
1) Shipments will be delivered with duty and tax unpaid.
2) PASCAL cannot provide any advice or information about a country's tax rates and tariffs, as they may vary.
3) All customs duties, taxes, and other fees must be paid by customers in accordance with local customs policies.
4) Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when good you've ordered from us arrive in your country. Jewelries are a commonly taxed item, so we'd strongly recommend you check.
Contact us: support@pascaldesign.com
60-day returns
PASCAL accepts returns/exchanges within 60 DAYS of the purchase date.
PASCAL does not cover the shipping cost for exchanges and returns, except for receiving the wrong item or the item is damaged or defective.
24-months warranty
Our warranty provides peace of mind for your purchase, ensuring that we've got your back for 2 years from the date of purchase. If any damage occurs to the material or workmanship of your jewelry, just reach out to us and we'll work together to find a resolution. We're committed to producing responsibly sourced, handcrafted pieces that are made to last, and we're confident in the quality of our products.
Please note that our warranty does not cover lost items, normal wear and tear such as scratches or bent rings, improper use or storage of the product, and any modifications made by a third party outside of Pascal.
